NDA and Confidentiality Policy
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Our Commitment
This page describes our general confidentiality practices; it is not a substitute for a signed non-disclosure agreement. The accepted proposal or NDA defines the binding scope, recipients, permitted use, exclusions, duration, remedies and return or deletion duties for a particular engagement.
What We Keep Confidential
The following categories of information are treated as confidential by default:
- Project briefs, requirements documents, wireframes, and technical specifications.
- Business strategies, operational processes, and internal data shared during discovery or onboarding.
- Source code, databases, design files, and other deliverables created for your project.
- Financial information, pricing discussions, and commercial arrangements.
- Any information explicitly marked as "Confidential" or "Proprietary" by the client.
Our Obligations
- We limit disclosure to authorised people and providers who need the information for the agreed purpose, subject to the accepted agreement and applicable law.
- Access is limited according to project role and should be reviewed when a person no longer needs it.
- Where approved specialists or providers are used, their access and confidentiality obligations are addressed through appropriate terms and the project’s documented responsibilities.
- We use confidential information only for the permitted project, support, security, legal or administrative purposes documented in the applicable agreement.
Formal NDA
If your project involves highly sensitive information, proprietary technology, or trade secrets, we can review a suitable Mutual Non-Disclosure Agreement (NDA) before sensitive project discussions begin. Acceptance requires agreement on its terms by the authorised parties.
To request a formal NDA, please contact us at:legal@elan-tech.net
Portfolio & Case Studies
- Publication rights follow the accepted proposal and any later written instruction. Confidential or non-public material is not included merely because a public portfolio entry is permitted.
- You may request correction or removal of client-identifying portfolio material. We will verify authority, review contractual rights and act within a reasonable technical period.
- We do not intentionally publish trade secrets, credentials, non-public financial records, personal records or security-sensitive information in portfolio entries.
Duration
The duration follows the signed NDA or accepted project agreement. Trade secrets, personal data, credentials and legally protected records may require different handling or longer protection. Retention, return and deletion also depend on backups, invoices, security evidence and legal duties.
Exceptions
Confidential information may be disclosed in the following limited circumstances:
- When required by law, court order, or regulatory authority - in which case we will notify you as promptly as possible (where legally permissible) before making such disclosure.
- When the information has become publicly available through no fault of eLan Technology.
- When it was already lawfully known, independently developed or lawfully received without a confidentiality restriction, where the applicable agreement recognises that exception.
Contact
For confidentiality enquiries or to request a formal NDA, please contact: