Privacy Policy
Last updated:
Introduction
We at eLan Technology ("we", "us", "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit https://elan-tech.net or use our services.
Information We Collect
We may collect the following categories of personal data:
- Contact form data: name, email address, phone number, company name, and project details you submit via our enquiry or quote forms.
- Newsletter subscriptions: your email address when you subscribe to our mailing list.
- Analytics data: pages visited, time spent on site, and referral source, collected via privacy-respecting analytics tools.
- Technical data: IP address, browser type, and device type, used for security monitoring and analytics purposes.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide project quotes.
- Send newsletters and marketing communications (only with your explicit consent).
- Improve our website performance and service offerings.
- Comply with applicable legal obligations.
Data Storage & Security
- Your data is stored on secure servers located in India and/or the EU (MongoDB Atlas / Vercel infrastructure).
- All data in transit is protected by SSL/TLS encryption.
- We do not sell, rent, or trade your personal data to any third parties.
- Retention periods: contact form data is retained for up to 3 years; newsletter subscriptions are retained until you unsubscribe.
Cookies
We use essential cookies required for site functionality and optional analytics cookies to understand how visitors use our website. You may manage your cookie preferences at any time. For full details, please see our Cookie Policy.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Correction: request correction of inaccurate or incomplete data.
- Deletion: request erasure of your personal data ("right to be forgotten").
- Withdraw consent: withdraw consent for data processing at any time.
- Lodge a complaint: contact the relevant data protection authority in your jurisdiction.
To exercise any of these rights, please contact us using the details in the Contact section below.
Third-Party Services
We use the following third-party services which may process your data in accordance with their own privacy policies:
- Google Analytics (optional, anonymised analytics)
- Calendly (appointment scheduling)
- Hostinger SMTP (transactional email delivery)
We encourage you to review the privacy policies of these third-party providers.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
Contact
For privacy-related enquiries, including requests to access, correct, or delete your data, please contact us at: