Keep your website fast, secure, and up-to-date
Maintenance & Security Services — eLan Technology
Our ongoing maintenance plans keep your website running at peak performance — security patches, speed optimization, content updates, and 24/7 monitoring. A neglected website is a vulnerability — outdated plugins, lapsed SSL certificates, and unpatched CMS cores are the most common entry points for attackers. Our maintenance plans ensure your website is always one step ahead of threats, always fast, and always backed up.
- ✓ Security Audits
- ✓ SSL Setup & Renewal
- ✓ Speed Optimization
- ✓ Daily Backups
- ✓ Monthly Maintenance Plans
- ✓ Malware Removal
- ✓ Uptime Monitoring
What's Included in Our Maintenance Services
Comprehensive website care that keeps your digital presence fast, secure, and always available — without requiring you to become a technical expert.
Security Audits
Comprehensive security reviews covering vulnerability scanning, file integrity checks, user permission audits, server configuration analysis, and OWASP Top 10 assessment. You receive a written report with prioritised remediation steps and optional implementation support.
SSL Setup & Renewal
SSL certificate installation, HTTPS enforcement, HSTS configuration, and automatic renewal management. We also conduct HTTPS health checks to ensure mixed content warnings, incorrect redirect chains, and certificate misconfigurations are caught and resolved promptly.
Speed Optimisation
Regular performance audits using PageSpeed Insights and WebPageTest, followed by targeted optimisations: image compression, asset minification, browser caching headers, server response time improvements, and CDN configuration. Quarterly performance benchmarking tracks improvements over time.
Daily Backups
Automated daily backups of all files and databases, stored securely offsite in geographically separate locations. Backups are retained for 30 days (Standard) or 90 days (Premium), with tested restore procedures documented for every site. One-click restoration available on request.
Monthly Maintenance Plans
Structured monthly care plans tailored to your site size and criticality. Covers all core platform, plugin, and theme updates tested on staging before deployment, content update hours, performance monitoring, security checks, and priority support with defined SLAs.
Malware Removal
If your site is infected, we perform emergency malware removal — scanning all files, cleaning infected code, removing backdoors, blacklist removal requests (Google, McAfee, Norton), and security hardening to prevent re-infection. Included in all maintenance plans; available as a standalone emergency service.
Uptime Monitoring
24/7 uptime monitoring with instant alerts to our team via SMS and email if your website goes down. We investigate, resolve, and report root cause within SLA. Monthly uptime reports track performance over time against industry benchmarks.
Security Hardening
Proactive hardening across every layer: CSP headers, X-Frame-Options, 2FA enforcement for admin accounts, login throttling, IP allowlisting for admin areas, database security, file permission hardening, and web application firewall (WAF) configuration.
What Happens When Your Website Gets Hacked?
It is more common than you think — and the consequences are more serious than a temporary outage. Here is the typical attack sequence:
- 1
Entry
An attacker exploits an outdated plugin with a known vulnerability — something patched in the latest version that was never installed. It takes minutes. Automated bots scan millions of websites daily looking for exactly this.
- 2
Persistence
A backdoor script is uploaded to your server. Even if you discover and remove the obvious infection, the backdoor allows re-entry. Many sites are re-infected within hours of a DIY cleanup that misses these hidden files.
- 3
Damage
Your site begins redirecting visitors to pharmacy spam or phishing pages. Google detects the malicious activity and adds your domain to the Safe Browsing blacklist. Your hosting provider may suspend your account. Your email domain reputation drops.
- 4
Discovery
You find out either through a customer complaint, a Google Search Console alert, or when your website goes offline. At this point, recovery takes days — not hours — and involves Google blacklist removal requests alongside the technical cleanup.
- 5
Recovery Cost
Emergency malware removal, blacklist removal, SEO recovery, brand reputation management, and potential legal obligations under data protection law if customer data was accessed. The total cost typically exceeds a full year of professional maintenance retainer.
Prevention is dramatically cheaper than recovery.
Our Basic maintenance plan starts at ₹3,999/month — less than the cost of a single emergency malware removal service. Every plan includes the proactive security measures that prevent the scenario above from occurring.
Monthly Maintenance Plans
Three plan tiers designed to match the size, traffic, and criticality of your website. All plans include no lock-in contracts — cancel any time with 30 days notice.
Basic
₹3,999/mo
- ✓ Daily automated backups
- ✓ Weekly malware scans
- ✓ Core/plugin updates (monthly)
- ✓ Uptime monitoring
- ✓ SSL management
- ✓ 1 hr content updates/mo
- ✓ Monthly report
- ✓ Email support (48h response)
Standard
₹7,999/mo
- ✓ Everything in Basic
- ✓ Real-time malware monitoring
- ✓ Core/plugin updates (weekly)
- ✓ Staging environment testing
- ✓ Security hardening audit
- ✓ 3 hrs content updates/mo
- ✓ Performance optimisation (quarterly)
- ✓ Priority support (8h response)
- ✓ Emergency support (business hours)
Premium
₹14,999/mo
- ✓ Everything in Standard
- ✓ Advanced security firewall
- ✓ Daily core/plugin updates
- ✓ Core Web Vitals monitoring
- ✓ CDN management
- ✓ 6 hrs content/dev updates/mo
- ✓ Monthly strategy call
- ✓ 24/7 emergency support (4h response)
- ✓ Annual security penetration test
All prices exclude GST. Custom enterprise plans available for multi-site portfolios and high-traffic eCommerce stores. Contact us for a custom quote.
Our Maintenance Process
Getting started with our maintenance service is straightforward — we take care of everything from initial audit to ongoing monitoring.
Discovery & Audit
We conduct a comprehensive audit of your website — security posture, performance benchmarks, plugin versions, backup status, and server configuration. You receive a condition report with priority findings before we begin.
Onboarding & Hardening
We remediate any critical issues found in the audit, install monitoring tools, configure automated backups, apply security headers, and set up our maintenance workflow. This typically takes 2–3 business days.
Ongoing Maintenance
Monthly updates are deployed after staging environment testing. Security scans, performance checks, and backup verification run automatically. Our team monitors alerts 24/7 and acts on any anomalies immediately.
Reporting & Review
Monthly reports summarise all maintenance activity, security events, performance metrics, and any recommended improvements. Quarterly reviews align the maintenance scope with your evolving business needs.
Tools & Technologies We Use
Frequently Asked Questions
What does a monthly maintenance plan include? +
Our monthly maintenance plans cover: daily automated backups with offsite storage, weekly security scans and malware checks, CMS and plugin updates with pre-update staging tests, uptime monitoring with instant alerts, SSL certificate management and renewal, Core Web Vitals monitoring, monthly performance reporting, and a set number of content update hours depending on your plan tier. Emergency support is available 24/7 for critical incidents on Standard and Premium plans.
How quickly do you respond to security incidents? +
Response times depend on your plan tier. For critical security incidents (active malware, site defacement, data breach indicators), Premium plan clients receive a response within 4 hours, 24/7. Standard plan clients receive a response within 8 business hours. All plans include immediate automated isolation of compromised files. We also provide a post-incident report documenting what happened, how we resolved it, and what was implemented to prevent recurrence.
Do you offer one-time security audits? +
Yes. Our one-time website security audit covers: vulnerability scanning across all files and directories, plugin and theme security review, user account and permissions audit, server configuration review, SSL and HTTPS implementation check, Content Security Policy analysis, review of admin access controls and 2FA status, database security review, and a prioritised written report with remediation recommendations. Ideal for businesses that have never had a professional security review or that have recently experienced issues.
Can you take over maintenance of a website not built by you? +
Yes — this is one of our most common engagements. We begin with an onboarding audit: a thorough review of the codebase, hosting environment, plugin/theme versions, backup status, security posture, and performance. We then produce a condition report and remediation plan. Once any critical issues are resolved, we onboard the site to our maintenance platform for ongoing support. We charge a one-time onboarding fee for sites not built by us.
What security measures do you implement? +
Our security hardening covers: SSL/TLS installation and renewal, HTTP Strict Transport Security (HSTS), Content Security Policy (CSP) headers, X-Frame-Options, X-Content-Type-Options, Referrer-Policy, forced strong passwords and two-factor authentication for admin accounts, malware scanning and removal, firewall rules at server and application level, login attempt limiting and IP blocking, database prefix randomisation, file permission hardening, and weekly vulnerability scans via dedicated security tools.
Website Maintenance Services Across India
We maintain and secure websites for businesses in Nagpur, Raipur, Mumbai, Pune, Hyderabad, Delhi, and across India — as well as international clients with Indian-hosted websites.
Ready to Get Started?
Get a free security and performance audit of your website. We'll identify vulnerabilities, outdated components, and performance issues — and show you exactly what our maintenance service will cover. * Conditions apply.
Get Free AuditHave Questions?
Not sure which maintenance plan is right for your website? Schedule a call with our team and we'll assess your site's needs and recommend the appropriate level of care — honestly, without upselling.
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